IT Support for Business from SI IT
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Helen Giannakis2024-05-21Very happy with Social Interactions IT. Our internet provider accidentally cut off our service so we were left with no internet and hence no 3cx phone service. Justin Scott from SIIT quickly set up the 3cx phone service on my mobile so my team could at least make and take calls. Once internet was “restored “ half of our phones were still down but Justin was quick to respond with remote testing at first then came out and did some further testing and got our 3cx system up and running again in no time. Great service and perfect results.
Welcome to SI IT, your trusted partner for IT support for business. In today's fast-paced digital world, having reliable and efficient IT support is essential. At SI IT, we understand the critical role that technology plays in your business's success. We provide top-notch IT support to ensure your operations run smoothly, efficiently, and securely.
Why Choose SI IT Support for Your Business?
Peace of Mind
You need peace of mind knowing your IT infrastructure is in capable hands.
Experience peace of mind with our expert IT services. Our team of IT professionals provides round-the-clock monitoring, management, and support to keep your infrastructure running smoothly. Enjoy proactive maintenance and swift responses to minimize downtime and maximize productivity. With our no-contract policy, you get exceptional service without the burden of long-term commitments.
Trust and Reliability
You need an IT support provider you can rely on to keep your business running smoothly.
At SI IT, we offer transparent and committed services to ensure your IT systems are always in top shape. Our detailed monthly reports keep you informed about your IT status, and with our no-surprise billing, you can budget confidently without worrying about unexpected expenses.
Empowerment through Technology
You need IT support that helps you leverage the latest technology to stay competitive.
Stay competitive with IT support that leverages the latest technology. Our IT support for business offers comprehensive solutions tailored to your specific needs. We specialize in:
- Cloud Services: Optimize your operations with scalable cloud solutions.
- Cybersecurity: Protect your business with advanced security measures.
- Data Backup and Disaster Recovery: Ensure your data is safe and your business can recover quickly from any setback.
Focus on Growth
Leave the IT challenges to us, and concentrate on achieving your business goals.
With SI IT managing your IT support for business, you can allocate more time and resources to strategic initiatives. Our scalable IT solutions grow with your business, ensuring your IT infrastructure supports your long-term goals.
Features and Benefits of SI IT Support for Business
Comprehensive Cybersecurity
In today's digital landscape, cybersecurity is more important than ever. SI IT provides advanced security measures, including firewalls, antivirus software, encryption, and regular security audits. We protect your business from malware, ransomware, phishing attacks, and other cyber threats, ensuring your sensitive data remains safe.
Support When You Need It
Technical issues can arise at any time, which is why our IT support and helpdesk services are available during normal business hours, while we monitor your servers 24/7. Our team is ready to resolve any problems quickly, minimizing downtime and keeping your business running smoothly. With SI IT's support for IT, you'll never be left without assistance.
Proactive Network Management
A stable and reliable network is crucial for business operations. Our proactive network management services include continuous monitoring, maintenance, and optimization of your network infrastructure. We identify and address potential issues before they become major problems, ensuring optimal performance and reliability.
Support Plans to Meet Your Needs
Every business is unique, and so are its IT needs. We offer a range of support plans that align with your specific requirements and goals. Whether you simply need email support & remote assistance, or the whole box and dice, we've got you covered.
Premium Support. No Contracts. No Surprises.
You'll pay a set cost per staff member, and a set cost per device, per month. If anything falls outside the scope of "support" (such as project work) we'll let you know and provide you a fixed price quote in advance.
Enhanced Workstation Support
Our Enhanced Workstation Support plan is applied to all PCs and Laptops in your business. It provides multiple layers of protection to keep your computers as secure as possible.
$77
/computer/mo incl. GST
- Advanced Multi-Layer Endpoint Detection & Response
- Hosted, Managed Firewall
- Secure DNS
- SSL Inspection
- Intrusion Prevention System (IPS)
- Advanced Threat Protection (APS)
- Botnet & Malicious Website Protection
- Hardware Monitoring
- Remotely Managed Temp Granting of Administrator Rights
- OS and software patching
User Subscription Plans
The user subscription covers things like Keeper Password Protection, Duo 2FA for your staff, cross-device signatures, email and drive backup, SPAM protection and, most importantly, support for any device they're using. All of your staff must have the same user package.
$33
/user/mo incl. GST
Remote Support
Great if you just want reliable, on-call remote email support backed by our SLAs.
- Unlimited Business Hours Support via Email
$99
/user/mo incl. GST
Professional
Add instant chat support, protect your emails and cloud drives, and give a consistent image with cross-device signatures.
- Unlimited Business Hrs Remote Support via Email or Instant Chat
- Mailguard SPAM Protection
- Email Backup
- Cross-device consistent email signature
$110
/user/mo incl. GST
Enterprise
Add phone support, protect your user's personal information with 2FA and secure password storage.
- Everything in “Professional” plus...
- Unlimited Business Hrs Remote Support via Phone, Instant Chat, or Email
- Keeper Password Vault - for protecting and sharing passwords across your organisation & Darkweb password scanning
- Duo 2 Factor Authentication for Windows & Mac Computers & Firewall
- Ongoing, Needs-based, Staff Cybersecurity Training
- IT Policy Templates & Vault. Use our templates for your IT policies, or upload your own existing ones.
Let us work wonders with your phone system as well
Elevate your team's communication experience with a new 3CX phone system alongside your managed IT support for business. Experience the joy of streamlined communication and the satisfaction of knowing your team has the tools they need to succeed. Talk to us about how we can make it happen.
Register your interest
Get Started with SI IT Today
Boost Your Business with SI IT: Reliable and Efficient IT Support
Don’t let IT issues hold your business back. Partner with SI IT for reliable, efficient, and transparent IT support for business. Experience peace of mind, trust, empowerment, and growth with a dedicated IT support team by your side.
Contact Us Today
Learn more about our services and how we can help your business thrive. Whether you’re a small startup or a large enterprise, SI IT is your partner in success. Explore our IT support solutions and discover the difference expert IT support can make.
Elevate Your Business
Elevate your business with SI IT—where technology meets excellence. Let us handle your IT needs so you can focus on what matters most: growing your business.